Privacy Policy

Effective date: January 15, 2026

1. What We Collect

When you use the contact form, we collect your name, email address, and message content. We may also collect your IP address and browser type for security and spam prevention.

2. How We Use It

We use your contact information solely to respond to your inquiry and (with your permission) to incorporate anonymized experiences into our research guides. We do not send marketing emails.

3. What We Do Not Do

We do not sell, rent, or share your personal information with locksmith companies, dispatch networks, advertisers, or any third-party marketers. Ever.

4. Cookies and Analytics

This site does not use advertising cookies. We may use basic server-side analytics (page views, referrer) that do not identify individual users.

5. Data Retention

Contact form submissions are retained for up to 24 months. You may request deletion at any time by contacting us.

6. Your Rights (CCPA / GDPR)

You have the right to access, correct, or delete your personal data. California residents may opt out of data sale (we do not sell data). EU/UK residents may request a copy of their data or lodge a complaint with a supervisory authority.

7. Security

We use HTTPS encryption for all data transmission. Contact form data is stored on secured servers with restricted access.

8. Children

This site is not directed at children under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy. Material changes will be noted with a new effective date at the top of this page.

10. Contact

For privacy requests, use our contact form.